PRIVACY POLICY

At Arcadia, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect any information that you provide when using the website https://arcadiacy.com.

1. Information We Collect

We may collect the following information:

  • Name and surname

  • Contact information including email address and telephone number

  • Billing and delivery address

  • Order and transaction details

  • IP address, browser type and usage data

  • Any other information you voluntarily provide through contact forms or registrations

2. How We Use the Information

We require this information to understand your needs and provide you with better service, including:

  • Processing and fulfilling orders

  • Internal record keeping

  • Customer communication regarding orders or inquiries

  • Improving our products, services and website

  • Sending promotional emails only where consent has been given

3. Legal Basis for Processing

Personal data is processed based on:

  • Performance of a contract

  • Your consent

  • Compliance with legal obligations

  • Legitimate business interests

4. Cookies

Our website uses cookies to enhance user experience. Cookies help us analyze web traffic and improve our website. You may choose to accept or decline cookies through your browser settings.

5. Data Sharing

We do not sell, distribute or lease your personal information to third parties unless required by law or necessary to complete your order (e.g. courier companies, payment providers, accountants). All third parties comply with data protection regulations.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Data Security

We are committed to ensuring that your information is secure. Suitable physical, electronic and managerial procedures are in place to safeguard and secure the information we collect online.

8. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

Requests can be made by contacting us using the details below.

9. Changes to This Policy

Arcadia may update this policy from time to time. Any changes will be posted on this page.

10. Contact Information

If you believe that any information we are holding on you is incorrect or incomplete, or if you have any questions regarding this Privacy Policy, please contact us at:

Email: info@arcadiacy.com
Website: https://arcadiacy.com